People management in all aspects of business can be costly to all concerned when things go wrong. Apart from the minefield that is employment law, there is the human element of getting the best out of your people. Doing what is ethically correct, treating your people with respect, developing, motivating and rewarding your team will help drive your business forward and ensure you become the preferred employer within an ever competitive business marketplace.
Using experienced trainers and business actors, Blue Apple have created a range of experiential people management and business development programmes to ensure you get the best out of your employees and your business thrives:
Interviewing Skills
Screening, Telephone & Behavioural Interviewing
Questioning Techniques and Types of Questions
Listening Skills
Structuring the Interview
Psychometric Tests
Offering Feedback
Legislation to consider
Appraisals & Performance Management
The performance cycle
Appraisal and performance review interviews
SMART objectives
Giving positive and constructive feedback
Identifying gaps in performance
Managing over and underperformance
Motivating your team to improve
Disciplinary & Grievance
Detailed discussion of the statutory procedures
Understanding employer and employee rights
Role play the investigation, the hearing and the outcome
Case studies tailored towards your business and recent case law
Understanding the cause and effect
Compliance, now and always
Current Legislation & Compliance
Review of current legislation and case law
What is on the horizon?
How to put policies and processes in place
How to embed these into your organisation
What is the cost to your business when things go wrong?
Understanding Team Types & Motivating your Team
Exploring Belbin's Team types
Relating Hertzberg’s Hygiene Factors to your business
Discussing Maslow's Hierarchy of Needs
Discussing what makes a high performing team
Identifying your preferred Colour in Communication
How to be a Great Mentor & Coach to your Team
The Tao of Coaching
Applying coaching skills to your team
Setting up a mentoring programme
Conflict Management
Identifying a potential conflict situation
Having a proactive approach
Managing the process
Confidence in mediation
Effective Time Management
Identifying the drainers of your time
Understanding your high and low productivity points
Impact of a healthy diet
Discuss your current methods
Identify a way forward to be more effective
Business Finance
What are you legally responsible for?
Inland Revenue registration
VAT registration
Simplistic VAT returns
Considering different options for payroll
Bank reconciliations
Setting up cash books
Creating invoice templates and other payment processes
Directors Responsibilities
Regulatory requirements
Duties in relation to tax, trading, H&S and company returns
Removal and appointment of Directors
Fiduciary duties and responsibilities to shareholders
Conflict of interest and disclosure
Business development
Health & Safety
What are you legally responsible for?
Reporting lines for the Health & Safety Executive
Developing a basic H&S system
Managing H&S within your business
Training your team to comply
How it works:
Book time to see our Consultants to discuss your needs and Blue Apple will provide you with a bespoke training programme, including course handouts. Your nominated Blue Apple Consultant will then manage the whole process from design through to facilitating your training session.
For further information contact us on 029 2064 5050.